Schneider Easy Altivar ATV610 / ATV310, Altivar ATV950, ATV31C & ATV Solar Drive
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Jul 24, 2024 5:58 am
Cause: Internal Error 2 comes when the power board is incompatible with the control block software. The cause of this fault is a mismatch between the hardware "power board" and the software "control block" components of your system.
"inF2" Internal Error 2 fault in Schneider ATV950 drive indicate a mismatch between the power board and the control block software. This means the power board might have been designed for a different system or have incorrect specifications.
Here’s a detailed approach to troubleshoot and resolve this issue:
1. Identify Current Firmware and Software Versions:
- Check Firmware: Determine the firmware version currently installed on the control block.
- Check Power Board Version: Identify the version or model of the power board installed.
2. Consult Documentation:
- Compatibility Charts: Refer to the ATV950 user manual or Schneider Electric’s official documentation for compatibility charts between control block software versions and power board models.
- Release Notes: Review the release notes for the control block firmware to identify any noted compatibility issues with specific power board versions.
3. Update Control Block Firmware:
- Download Latest Firmware: Obtain the latest firmware for the control block from Schneider Electric’s official website.
- Update Procedure: Follow the correct procedure to update the firmware, ensuring the process is uninterrupted.
4. Verify Power Board Compatibility:
- Compare Versions: Ensure that the power board version is compatible with the updated control block firmware.
- Firmware Update for Power Board: If the power board requires a firmware update, follow Schneider Electric’s procedure to update it.
5. Reinstallation and Reconfiguration:
- Reinstall Boards: Ensure that the power board and control block are correctly installed and seated properly.
- Factory Reset: Perform a factory reset on the drive to clear any residual configuration issues.
- Reconfigure Drive: After the reset, reconfigure the drive settings as per your application requirements.
6. Check for Hardware Faults:
- Inspect Boards: Physically inspect both the control block and power board for any signs of damage or defects.
- Connections: Ensure that all connections between the control block and power board are secure and free from corrosion or damage.