cause : Internal software error comes when an internal software error has occurred. When you encounter an "Internal Software Error" on a Siemens SINAMICS G120 drive, it suggests a fault within the drive's internal software or firmware.
Here's what you can do:
-
Restart the Drive: Start by powering off the drive completely. Wait for a few minutes to allow the internal components to fully discharge. Then, power on the drive again. In some cases, a simple restart can clear temporary glitches.
-
Check Error Code: Note down any error codes or messages associated with the internal software error. This information can provide insight into the specific nature of the problem and guide further troubleshooting steps.
-
Review Documentation: Consult the user manual, technical documentation, or online resources provided by Siemens for the SINAMICS G120 drive. Look for information related to internal software errors and recommended troubleshooting procedures.
-
Check for Firmware Updates: Visit the Siemens website or contact Siemens technical support to check if there are any firmware updates available for the SINAMICS G120 drive. Updating the firmware to the latest version may address known software issues and improve system stability.
-
Perform a Factory Reset: Consider performing a factory reset on the drive to restore its settings to their default values. Keep in mind that this will erase all user-configured settings, so ensure that you have backups of any important configurations before proceeding.